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Email & Phone IntelligencePublic vendor profile

Neustar (TransUnion)

Phone Intelligence and Identity Resolution at Scale

Neustar, now part of TransUnion following a $3.1 billion acquisition in 2021, is a leader in phone intelligence, identity resolution, and real-time risk data. Neustar's OneID platform links phone numbers to identity records, enabling organisations to validate caller identity, detect spoofed calls, and assess the risk of a phone number at the point of interaction. In the fraud context, Neustar's phone intelligence data is used to detect synthetic identities, identify stolen credentials, and flag suspicious account creation attempts. Its Trusted Call Solutions help financial institutions validate inbound callers before routing to agents — reducing call centre fraud and social engineering attacks. Backed by TransUnion's vast credit and identity data assets, Neustar now offers a more comprehensive identity intelligence layer than most pure-play phone intelligence vendors.

At a glance

Built for

Banks · Telecoms · Insurance · E-commerce · Enterprise

Based in

Reston, VA (acquired by TransUnion, 2021)

Founded

1996

Official source

neustar.biz

Profile snapshot

The essentials at a glance

A concise overview of where Neustar (TransUnion) fits in the financial crime technology landscape.

Category

Email & Phone Intelligence

Customer focus

Banks, Telecoms, Insurance, E-commerce, Enterprise

Headquarters

Reston, VA (acquired by TransUnion, 2021)

Typical deployment

2–6 weeks

Capabilities and implementation

What this vendor profile covers

Use these published details to understand the vendor’s broad scope and implementation surface before moving into personalized analysis.

Directory detail

Public capabilities

  • Phone Intelligence
  • Identity Resolution
  • Caller Authentication
  • Call Centre Fraud
  • OneID
  • Trusted Caller

Directory detail

Deployment options

  • Cloud / SaaS
  • API

Directory detail

Common integrations

  • REST API
  • TransUnion data
  • IVR/telephony systems
  • Contact centre platforms
  • CRM

Directory detail

Trust and support details

  • SOC 2 Type II
  • ISO 27001
  • GDPR Compliant
  • CCPA Compliant
  • Dedicated Account Management
  • 24/7 Technical Support
  • Professional Services
From overview to decision

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