Neustar (TransUnion)
Phone Intelligence and Identity Resolution at Scale
Neustar, now part of TransUnion following a $3.1 billion acquisition in 2021, is a leader in phone intelligence, identity resolution, and real-time risk data. Neustar's OneID platform links phone numbers to identity records, enabling organisations to validate caller identity, detect spoofed calls, and assess the risk of a phone number at the point of interaction. In the fraud context, Neustar's phone intelligence data is used to detect synthetic identities, identify stolen credentials, and flag suspicious account creation attempts. Its Trusted Call Solutions help financial institutions validate inbound callers before routing to agents — reducing call centre fraud and social engineering attacks. Backed by TransUnion's vast credit and identity data assets, Neustar now offers a more comprehensive identity intelligence layer than most pure-play phone intelligence vendors.
At a glance
Built for
Banks · Telecoms · Insurance · E-commerce · Enterprise
Based in
Reston, VA (acquired by TransUnion, 2021)
Founded
1996
Official source
neustar.bizProfile snapshot
The essentials at a glance
A concise overview of where Neustar (TransUnion) fits in the financial crime technology landscape.
Category
Email & Phone Intelligence
Customer focus
Banks, Telecoms, Insurance, E-commerce, Enterprise
Headquarters
Reston, VA (acquired by TransUnion, 2021)
Typical deployment
2–6 weeks
Capabilities and implementation
What this vendor profile covers
Use these published details to understand the vendor’s broad scope and implementation surface before moving into personalized analysis.
Directory detail
Public capabilities
- Phone Intelligence
- Identity Resolution
- Caller Authentication
- Call Centre Fraud
- OneID
- Trusted Caller
Directory detail
Deployment options
- Cloud / SaaS
- API
Directory detail
Common integrations
- REST API
- TransUnion data
- IVR/telephony systems
- Contact centre platforms
- CRM
Directory detail
Trust and support details
- SOC 2 Type II
- ISO 27001
- GDPR Compliant
- CCPA Compliant
- Dedicated Account Management
- 24/7 Technical Support
- Professional Services
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